FREQUENTLY ASKED QUESTIONS
What is SHAFAA?
ShafaaTM means healing. SHAFAA is a decentralized premium brand magic mushroom, aka shrooms product, developed by a team of scientists and impact entrepreneurs that pride themselves on offering exceptional products and customer care while guiding you on the path to higher consciousness and self-realization.
We believe natural psychoactive compounds exist for our mental healing and evolution. We work with the community of elders and professionals (sitters, space holders, healers, psychotherapists, psychiatrists, naturopathic doctors, and MDs) for psychedelics’ use safe protocols, harm reduction, and effective integration.
We are working aligned to safe psychedelic mushrooms and other therapeutic substances for treatment of mental wellness disorders and end of life distress.
Our ethics are aligned with the work that non-for-profit organizations like Therapsil does in the space for psilocybin therapy and we have signed The North Star Ethics Pledge.
Can I trust SHAFAA products and services? How do I know you are legit?
How to buy shrooms online and make sure it is not a scam?
To make sure we are a legit brand, we are happy to assist you to do your due diligence before placing an order:
1) If you have landed on our website, chances are you have been referred to us by a friend. In fact, 75% of our clients have indicated they heard about SHAFAA products through referrals. This speaks to our devotion to offering high-quality products and customer satisfaction.
2) Our products are sold on over 15 online dispensaries and reputable resellers websites (Like BlueGoba, Magic Mushrooms Dispensary, etc.
3) You can check our customers reviews on our website and also independant rating websites like TrustPilot.
Also, you can always contact us with any questions you may have – our knowledgeable staff are eager to assist you and address your concerns.
How do I pay for my order?
At this time, we only accept ZELLE, GOOGLE PAY, APPLE PAY AND CRYPTO CURRENCIES. Unfortunately, we do NOT accept credit cards at the moment.
When you complete your order in our shop and check out, you will be given an Order Number, once we receive the order, we will send to you the order confirmation via TEXT/SMS and email for you to confirm your order is correct and we proceed with the payments and later send you the tracking code for your parcel for shipment confirmation.
Are SHAFAA products lab-tested?
Almost every dispensary or website will claim that their products are lab-tested without providing any proof or documentation to support these claims. Our in-house scientist goes the extra mile to have SHAFAA’s extract products such as tinctures and some edibles made with psilocybin extract tested and verified by independent labs for shelf-life, dosage, and safety. We excel in the analytical chemistry of plant medicines and fungi.
Is it safe to order magic mushroom products on www.shafaa.shop?
Yes! In the USA, authorities cannot interfere with your mail because the Post Office Corporation Act prevents them from getting warrants to seize mail. To the end of November 2022, we had shipped magic mushrooms, edibles, and microdosing products to over 7000 Americans coast to coast without any issues whatsoever.
Who is eligible to purchase on www.shafaa.shop?
Anyone who is over the age of 19 can buy on https://shafaa.shop.
We do not sell to minors. We are very strict on this policy and there are no exceptions.
Safety and responsibility are the main pillars of our operation philosophy.
How does SHAFAA handle my personal information?
We recognize the importance of maintaining 100% privacy and providing an opportunity for members to be able to purchase our products discretely. We handle all of our client’s information such as name and address with CRM (customer relationship management) software that is compliant with the USA Digital Privacy Act and PIPEDA . This software is equipped with top-end in-transit encryption, advanced TLS (1.0, 1.1, and 1.2) protocols, and 2,048-bit keys.
How do you package my shipment?
We understand that privacy is of utmost importance to our clients. We use generic prepaid envelopes or a plain white box to package your items. We ship all our products in airtight, smell-proof, vacuum-sealed packages for protection and to seal in the freshness. Your order will arrive in a discreet, unmarked or USPS package. Your real address and name must be on the package to ensure proper delivery. There is nothing written on the outside of the envelope/box that would indicate the contents inside.
You’ll be provided a tracking number so you can track your order.
What is the shipping cost?
We offer FREE Express shipping on all orders over $200. Orders below $200 are charged a $20 flat rate for shipping. All orders are processed as expressed shipments and come with a tracking number.
How long does it take for my order to arrive?
Once shipped, your expected delivery date is usually within 2-3 business days maximum.
What is your return policy?
While we cannot offer returns on consumable products amid the COVID-19 pandemic, your satisfaction is guaranteed with us. If you have any concerns with your products or simply want to provide us with feedback, please feel free to contact us and we will be pleased to assist you. We will not rest until you are satisfied.
Will SHAFAA sell to other resellers and dispensaries?
YES. Contact our email and our sales team will contact you within 24 hours.